Terms & Conditions
Terms and Conditions – Yorkshire Theatre Guide Website
Information and Availability
This website is operated by On: Media and provides theatre listings, previews and interviews and related information (the “Services”).
While On: Media and its associates take every care to ensure that the information provided on this website is accurate and complete, you are advised to verify the accuracy of any information before relying on it. Always check information, times, dates, venues, age restrictions and access information with official sources such as the venue, promoter or ticket agent. Performances may be cancelled, rescheduled or sold out at short notice.
On: Media does not sell tickets and is not a party to any ticket purchase or booking contract. Any tickets you purchase are bought from third-party providers (for example, venues, ticket agents or promoters) and are subject to their own terms and conditions, refund policies and charges. On: Media is not responsible for any loss or inconvenience arising from changes to performances, seating, pricing, access arrangements or ticket availability.
On: Media will do its utmost to ensure that this website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet this cannot be guaranteed. Your access may also be suspended or restricted occasionally to allow for repairs, maintenance, or the introduction of new facilities or services. On: Media will always try to limit the frequency and duration of any disruption.
The Services are provided on an “as is” basis without any warranties of any kind. To the fullest extent permitted by law, On: Media will not be liable for any inaccuracy or omission in the information provided or any interruptions in availability of the Services.
Nothing in these Terms affects any statutory rights you may have under applicable consumer protection laws, including the Consumer Rights Act 2015.
Affiliate Links and Commissions
Some links on this website are affiliate links. This means that if you click on a link to a ticket agent, venue or other third-party site and then go on to make a purchase, On: Media may receive a small commission or referral fee at no extra cost to you.
These affiliate arrangements help support the running of this website but do not influence On: Media’s editorial opinion or the way productions are covered. On: Media aims to keep its listings and reviews independent and editorially led.
Any contract you enter into for tickets, products or services is between you and the relevant third party (for example, the ticket agent or venue), not with On: Media. On: Media is not responsible for:
- the availability, quality or fulfilment of tickets or other products or services;
- pricing, fees, booking charges or delivery;
- cancellation, rescheduling or alteration of performances; or
- any disputes or issues which arise between you and a third party.
Please ensure you read and understand the terms, conditions and privacy policies of any third-party sites before making a purchase.
Advertising and Google AdSense
This website displays advertising, including adverts served by third-party advertising networks such as Google AdSense.
The presence of any advertisement on this website does not constitute an endorsement or recommendation by On: Media of the advertised product, service or organisation. On: Media does not control the specific adverts that are shown and is not responsible for the content, accuracy, legality or quality of any third-party advertisements.
Google and other advertising partners may use cookies or similar technologies to serve adverts based on your visits to this and other websites. For more information about how cookies and similar technologies are used for advertising, including how to manage or opt out of personalised ads, please refer to our Privacy and Cookie Policy and to Google’s advertising settings.
Any dealings you have with advertisers or third parties found on or through this website, including payment and delivery of goods or services and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the advertiser or third party. On: Media is not liable for any loss or damage of any kind incurred as the result of any such dealings.
Links to Other Sites, and References to Other Products and Services
The Services will from time to time offer you links to third-party websites, including venue sites, ticket agents, promoters and other theatre-related services. While On: Media hopes you will be interested in these other sites, you acknowledge that they are independent from On: Media. On: Media does not necessarily endorse, and accepts no responsibility or liability for, their content, practices, terms and conditions or suitability.
On: Media takes reasonable care in linking only to reputable sites but cannot be responsible for third-party content or for any loss or damage you may suffer as a result of visiting or using third-party sites. Your use of third-party websites will be governed by their own terms and privacy policies.
Computer Viruses
On: Media will use reasonable endeavours to ensure that the Services do not contain or spread any viruses or other malicious code. However, it is recommended that you ensure that your computer, device and network run up-to-date anti-virus and security software.
On: Media is not liable for any loss or damage caused by viruses or other malicious code originating from or contracted via this website, except to the extent that such liability cannot lawfully be excluded under applicable law.
Intellectual Property
The copyright and all other rights in and to On: Media and all the content featured on the Services from time to time (including text, images, logos and design) are owned by On: Media or its licensors.
As a user of the site, you may store, print and display that content solely for your own personal, non-commercial use. You may not publish, manipulate, distribute or reproduce any of that content in any way, nor may you use any of that content in connection with any business or commercial enterprise, without our prior written permission or the permission of the relevant rights holder.
“On: Media” and any related logos are trademarks belonging to On: Media. All other trademarks used on the Services are the property of their respective owners. No licence or consent is granted to you to use these trademarks in any way, and you agree not to use these trademarks without prior written permission from the relevant owner.
Liability
Except as specifically set out in these Terms, all conditions, warranties and representations expressed or implied by law are hereby excluded to the fullest extent permitted by law.
On: Media is not responsible or liable for events beyond its direct control. Because of the complex and constantly changing nature of its technology and business, On: Media cannot guarantee nor represent that its performance will be error-free.
On: Media shall not have any liability to you for any costs, expenses, damages or other liabilities however arising, including as a consequence of your usage of the Services, your reliance on any information provided, your dealings with third parties (including venues, ticket agents, affiliate partners and advertisers) or the release of your personal information in accordance with our Privacy Policy.
Nothing in these Terms limits or excludes On: Media’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other matter in respect of which it would be unlawful for On: Media to limit or exclude, or attempt to limit or exclude, its liability. Nothing in these Terms is intended to exclude or limit any rights you may have under applicable consumer protection legislation.
Indemnity
You agree to indemnify and keep On: Media indemnified against any damage, loss, liability or cost incurred by On: Media resulting from any breach of these Terms by you, or any claims or legal proceedings brought or threatened against On: Media as a result of your use of the Services in breach of these Terms. Any such claims must be directly attributable to your actions or omissions.
General
These Terms are governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any disputes arising in relation to these Terms or the Services.
If any term of these Terms is held to be invalid or unenforceable, the remainder of these Terms will remain valid and enforceable.
These Terms were last updated on 19th November 2025. On: Media reserves the right to update or amend these Terms from time to time. Any changes will be posted on this page, and your continued use of the Services following any changes will be deemed to indicate your acceptance of the revised Terms.